With the exception of final sale items, you are eligible to exchange your item(s) for an exchange or store credit within 14 days of receiving your order. Items must be unworn, in new condition and include all original packaging. We do not offer full refunds on the original method of payment or refund shipping costs.

You can contact us at danamclaven@rogers.com and we will do our best to track down the piece for you.

Custom pieces, engraved pieces, gift cards and earrings are all final sale. We are unable to exchange or issue store credits.

You can reach out to danamclaven@rogers.com for any custom inquiries.

Yes! Please refer to our repairs page for more information.

All orders are processed Monday through Friday, except holidays, and shipped within 24 - 72 hours of placing your order.

You will receive an email confirming your order with a shipping confirmation to follow.

If you wish to cancel your order just reach out to us at danamclaven@rogers.com. Your orders are fulfilled quickly, but we would be happy to look into your order and see if cancelling is possible.

Yes! Reach out to danamclaven@rogers.com and we will help coordinate a day and time.

If any shipping information is entered incorrectly, please reach out to danamclaven@rogers.com immediately. Please note, we are unable to make any adjustments once an order as shipped and we recommend contacting the shipping company.